We use Paypal to process online payments securely. You can also pay by debit or credit card if you do not have a Paypal account.
Online Catalogue
Descriptions
We endeavour to ensure that the items and descriptions provided in our online catalogue are accurate. Please note that all sizes are approximate and colours and designs may vary. Please see our Returns clause below.
Availability
All orders are subject to availability. If the item you have ordered is not available we may send you a similar alternative. Any substitutions will not affect your statutory rights.
Orders
All orders are subject to our acceptance (see Refusal of Transaction clause below) and will be processed in accordance with the conditions of delivery and delivery charges set out on the website.
Deliveries
Deliveries are normally dispatched within five working days; however please allow 28 days for delivery.
Prices and Payment
Delivery charges must be paid in addition to the sum of the items ordered as shown on the online order form. Payment can be made by any of the methods set out on the payment order form on this website.
Returns
We trust you will be satisfied with the items which you purchase from our online shop. In the unlikely event that you are not satisfied you may return your goods for any reason within seven working days starting from the day after you have received the goods. We will only pay for returns if the goods are faulty.
Queries
Call our Customer Care Line on 01582 519228, which is open Monday to Friday 11am to 7pm and Saturday 11am to 4pm.
The Contract of Sale
The purchase is not made until you have completed the online payment via Paypal and you have accepted these terms and conditions; you can download and print these terms of trade. Receipt of your order will be acknowledged in writing, usually by email.
Distance Selling Right of Cancellation
You have a right to cancel your order, except where items have been opened and the seal is broken (unless the product is faulty), within seven days of receipt. This right will be confirmed to you in the written acknowledgement of your order. Please note that the purchase price will only be repaid if you return the product in merchantable condition and the cost of returning it is not recoverable unless it was faulty on receipt.
Liability
All items stocked by us have been tested by our suppliers, and meet all UK Standards and Requirements. As the testing was done by our suppliers, and not us, we cannot accept liability in any way.
Refusal of Transaction
We reserve the right at any time to withdraw any item from the online shop and to refuse to process a transaction for any reason, at any time and at our sole discretion. We will not be liable to you or any third party for any refusal to enter into a transaction for any reason.
In order to be eligible to purchase items on this website and to lawfully enter into and form contracts on this website under English law you must:
provide your real name, phone number, payment details and other requested information;
be over 18 years of age;
stipulate a delivery address;
possess a valid credit or debit card issued by a bank acceptable to us.
When you make an offer to buy an item on this website, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card authorisation and to authorise individual purchase transactions.
Governing law and Jurisdiction
These terms and conditions shall be subject to English law and the parties submit to the non-exclusive jurisdiction of the English courts.
Use of this site
* Your use of this website constitutes acceptance by you of these Terms and Conditions, which take effect immediately on your first use of the site.
* These Terms and Conditions apply to Chickilums Ltd
* You agree to use this website only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any other party. Such restriction includes, but is not limited to, hacking into this website for the purpose of adding to or altering the content of the website; transmitting any racist, sexist, ageist, obscene, offensive or illegal content; and interfering with the general working of the site.
* Chickilums Ltd reserves the right to modify or revise these Terms and Conditions at any time by posting changes online. Your continued use of this website after changes have been made constitutes your acceptance of these Terms and Conditions as modified by the posted changes.